Frequently Asked Questions (FAQs)

1. What does Personalize Your Belongings sell?

• We offer high-quality customized and personalized products
  designed to make your belongings unique and special. Each product is
  made-to-order based on the details you provide.

2. How do I place an order?

• Select your desired product.
• Enter the required personalization details (name, text, photo, etc.).
• Add the product to your cart.
• Complete checkout using your preferred payment method.

You will receive an order confirmation email once your order
is successfully placed.

3. Can I change my personalization details after placing
the order?

• Changes can only be made before the order goes into pruduction
• After production begins and modifications may not be possible.
• Please email us immediately at personalyourbelongings@gmail.com
  with your order number if you need to make changes.

4. How long does it take to receive my order?

• Processing
  time: 1–2 business days (since products are made-to-order).
• Shipping
  time: 2–10 business days (depending on location).
• You will receive a tracking link once your order is shipped.

5. Do you offer Cash on Delivery (COD)?

• COD availability depends on your location. If available, it
  will be shown at checkout.

6. Can I return a personalized product?

• Since our products are customized, we do not accept returns
  unless:
• The item is damaged
• The item is defective
• You received the wrong product
• There is an error from our side

7. What if I entered the wrong spelling or details?

• We print exactly what is submitted during checkout.
  
• We are not responsible for spelling or customization errors entered by the
  customer.
• Please double-check all details before placing your order.

8. How can I track my order?

• Once your order is shipped, you will receive a tracking ID
  via email or SMS.
  
• You can use this to track your shipment in real-time.

9. Do you ship across India?

• Yes, we ship pan-India. Delivery timelines may vary
  depending on your location.

10. What if my product arrives damaged?

If you receive a damaged, defective, or incorrect item:

• Contact us within 7 days of delivery
  
• Email us at personalizeyourbelongings@gmail.com
  
• Share:
  
  Order number
  Clear photos of the product
  Clear photo/video of the package (if damaged)
  Claims made after 7 days may not be eligible for review.